Shipping policy

Shipping
Nantes

In-store pickup available.

If the customer's provided contact information is incorrect, or if the customer fails to collect the package from the pickup point, a return fee of €6 will be deducted from the product refund.

Returns

If the product matches the item sold. Otherwise, please refer to the Terms and Conditions and contact us at: frozenrecordsnantes@gmail.com

Returns are possible at the buyer’s expense (refund upon receipt of the returned item).

Frozen Records
Eddy Vaudel
03 Place Viarme
44000 Nantes – France

Vinyl records will only be refunded if they have not been played.